• No products in the cart.
Image Alt
  >  FAQ

HOW CAN I CHANGE MY SHIPPING ADDRESS?

By default, the last used shipping address will be saved into to your account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to. Please remember we DO NOT SHIP ANYTHING!

HOW CAN I TRACK MY ORDERS & PAYMENT?

We will contact you when we have received payment from PayPal. We had a huge influx of items being paid for on our site and want to confirm with you the item is paid for and confirm with you that you know the (3) Day Pick Up Policy.

I left my item at the shop to be picked up at a later date. What is the policy on picking items up?

You will have (3) three business days to pick up your item. After which time the item will be placed back on the floor for sale and no refund will be given. We are not open on Saturdays at this time so Saturday will not count as a day. If your last day is Saturday you automatically have till Monday to pick up.

Donated items accepted by Braes

Clothing, shoes, knick knacks, bedding, paintings, chairs, office and school supplies, electronics, crafts, furniture, and more. If you have a specific item you are unsure about please call or contact us

Baby cribs, mattresses, broken items, molded items, used bathing suits, dirty or soiled underwear, baby changing tables, and car seats.

WHY MUST I MAKE PAYMENT IMMEDIATELY AT CHECKOUT?

We are not a store that has quantity of items. We have the items listed online for your convenience and sell items as a “first come, first serve basis”. Please make payment so that the item can be taken off the site and made available to you.

HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

HOW DO YOU SHIP MY ORDERS?

We do NOT ship anything! Please make arrangements for pickup at the shop.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we take Credit Card, and Cash in store. On the website we only accept payments from PayPal.

I need a refund how do I get that done?

We do NOT offer refunds on purchases once they have been paid for. We also do not offer store credit, exchanges: All sales are final.